Xperia 10 IV
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You can ask any question about WhatsApp support on the Xperia 1 IV — leave it below and we'll help.
Can the Xperia 1 IV run WhatsApp?
Fully supported- Operating systemAndroid
- ProcessorSnapdragon 8 Gen 1
- WhatsApp versionLatest supported
Latest known WhatsApp problems on Xperia 1 IV
1
Why does WhatsApp keep crashing on my Xperia 1 IV?
Crashes are usually caused by a corrupted cache or an outdated build. First force-stop WhatsApp under Settings > Apps > WhatsApp > Force stop, then tap Storage & cache > Clear cache (not Clear storage, which deletes chats). Update WhatsApp from the Google Play Store and make sure Android is current under Settings > System > Software update. If it still crashes, uninstall and reinstall WhatsApp after backing up your chats to Google Drive. See how others solved this on Reddit
2
My microphone doesn't work in WhatsApp calls and voice notes on the Xperia 1 IV
The mic permission is usually the culprit, so go to Settings > Apps > WhatsApp > Permissions > Microphone and set it to Allow. If a Bluetooth headset is paired, the audio input may be routed to it, so disconnect Bluetooth and test again. If the mic still fails, force-stop WhatsApp, clear its cache, and test the hardware mic in a regular phone call or a voice recording to rule out a physical fault. See how others solved this on Reddit
3
Why won't WhatsApp use the Sony camera app when I take photos on my Xperia 1 IV?
WhatsApp uses its own built-in camera by design, so it bypasses Sony's Photo Pro app and the quality can look lower. To get the full Xperia camera, shoot with the Photo Pro app first, then attach the saved image inside the chat using the paperclip (attach) icon > Gallery. Make sure WhatsApp has photo and camera access under Settings > Apps > WhatsApp > Permissions so attaching from the gallery works smoothly. See how others solved this on Reddit
4
I'm not getting WhatsApp notifications on my Xperia 1 IV
Sony's aggressive battery management often kills WhatsApp in the background. Go to Settings > Apps > WhatsApp > App battery usage and set it to Unrestricted, and turn off STAMINA mode under Settings > Battery. Then confirm notifications are enabled under Settings > Apps > WhatsApp > Notifications and inside WhatsApp > Settings > Notifications so message alerts and call tones are switched on. See how others solved this on Reddit
5
Video playback in WhatsApp is choppy or stutters on my Xperia 1 IV
Choppy in-app playback is often a cache or decoding glitch, so clear WhatsApp's cache under Settings > Apps > WhatsApp > Storage & cache > Clear cache and update the app from the Play Store. If videos still stutter, save the clip to your device and play it in the Sony album app or Google Photos, which handle decoding better than WhatsApp's internal player. See how others solved this on Reddit
6
How do I transfer my WhatsApp messages to a new Sony Xperia 1 IV?
Since both phones are Android, back up your old phone's chats in WhatsApp > Settings > Chats > Chat backup to the Google account you'll use on the Xperia. Then install WhatsApp on the Xperia 1 IV, sign in with the same phone number and Google account, and it will offer to restore from Google Drive. Make sure the new phone has Google Drive set up and enough storage, and keep both phones on Wi-Fi during the restore. See how others solved this on Reddit
Ask a question / report a problem
You can ask any question about WhatsApp support on the Xperia 1 IV — leave it below and we'll help.
Watch: setting up WhatsApp
Prefer to watch? This short walkthrough shows the whole installation and number-verification flow.
How to install WhatsApp on Xperia 1 IV
1
Choose how to download
On your Xperia 1 IV you can get the official app two ways: from the Google Play Store — the easiest option, since it keeps WhatsApp updated automatically — or directly from the official website. You can download an APK file, by clicking a link “Download WhatsApp directly”.
2
Open WhatsApp
Launch WhatsApp from your home screen or app drawer and accept the Terms of Service to start setup.
3
Verify your phone number
Enter your phone number. If your Xperia 1 IV uses dual SIM, pick the line you want WhatsApp tied to, then enter the 6-digit code it sends by SMS — it usually fills in automatically.
4
Restore chats and finish setup
Restore your chat history from Google Drive (use the same Google account), add your name and photo, and tap Allow for notifications so messages and calls arrive reliably.
Stay safe: only ever install WhatsApp from the official Android source. The Download button above already points there — modified copies (GB/Plus/Aero WhatsApp) can get your number banned.
Got a different model? See also Xperia 1 V, Xperia 5 IV, Xperia 10 IV.
Comments (6)
J
jess78May 3, 2026
Quick q how do i hide my last seen ?
AppWhatsOfficialMay 9, 2026
Happy to help, open Settings, then Privacy, and adjust Last Seen and Online there to keep your activity hidden. Hope that helps!
S
sol21Dec 28, 2025
Installed on my xperia 1 iv, super simple
R
randomuserOct 29, 2025
Installed whatsapp on my 1iv with no issues ❤️
AppWhatsOfficialOct 30, 2025
Good to hear!
R
rosa_danOct 11, 2025
davvero installato sul 1 iv di mia madre senza problemi 💯
J
joe.gJul 25, 2025
Hey cant do this alone HELP how do i download 😩
AppWhatsOfficialJul 27, 2025
We are here to help. Hit Download, follow the steps on this page, and if the code is slow just request it again.
M
mia2000Nov 3, 2024
Yo restarted the phone and then it installed thx
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